Once you have passed the exam for a specific category and level, you can ask to proceed to the next level within the same category.
Please use the form below to request for your profile to be upgraded.
You may at any moment request to be assigned a different category (e.g. changing from adult to migrant or to volunteer, or vice versa): in order to do so, please contact us using the form below. Please note that in such case the level assigned to you will be 1 by default.
NOTE In case you want to skip to a higher level directly, you’ll have to log out and take the entrance test again (under the desired category), then register as a new user (NOTE you will have to use a different email address, unless you have deleted your original account first).
Your request will be processed in the shortest time possible, and your profile reassigned the requested category and level.